🇬🇧 United Kingdom 🇨🇦 Canada

Terms of Service

Legal framework for Exocloud's AI infrastructure and cloud services

Last Updated: February 21, 2025

Service Providers

Exo Power Computing Services Ltd

  • Infrastructure provider and operator
  • Cloud service management
  • Technical support and maintenance

Exohood Labs Limited

  • AI model intellectual property owner
  • Training data ownership
  • AI technology development

Service Availability

Available Regions

  • 🇬🇧 United Kingdom - Full Service Access
  • 🇨🇦 Canada - Full Service Access

Service Restrictions

  • Sanctioned countries and territories
  • Restricted jurisdictions

UK Legal Framework

  • UK Data Protection Act 2018
  • UK AI Governance Framework
  • Digital Markets Act

AI Compliance

  • AI Ethics Guidelines
  • Model Governance
  • Training Standards

Cloud Standards

  • ISO 27017 Cloud Security
  • NCSC Cloud Principles
  • Cloud Security Alliance
Responsibilities & Rights

User Responsibilities

Key obligations and responsibilities for using our services

Account Security

  • Maintain secure credentials
  • Enable two-factor authentication
  • Report unauthorized access

Legal Compliance

  • Adhere to data protection laws
  • Respect intellectual property
  • Follow AI usage guidelines

Usage Guidelines

  • Follow resource limits
  • Maintain accurate records
  • Report service issues

Intellectual Property Rights

Exohood Labs Limited Rights

  • Exclusive ownership of AI models and algorithms
  • Training data and methodologies
  • Model improvements and derivatives

User Rights

  • Access to service outputs as specified
  • Usage within licensed parameters
  • Data portability rights

Service Limitations

Technical Limits

  • Resource allocation caps
  • Processing time constraints
  • Storage limitations

Usage Restrictions

  • Prohibited activities
  • Content restrictions
  • Access limitations

Availability

  • Maintenance windows
  • Service interruptions
  • Force majeure events
Financial Terms

Payment Terms & Conditions

Financial obligations and billing procedures

Billing Terms

  • Monthly/Annual billing cycles
  • Usage-based pricing
  • Automatic renewals

Payment Methods

  • Bank transfers
  • Corporate credit cards
  • Purchase orders

Cancellation

  • 30-day notice required
  • Pro-rata refunds
  • Data retrieval period

Service Modifications

Changes to Services

  • Right to modify or discontinue features
  • 30-day notice for major changes
  • Emergency maintenance provisions

Terms Updates

  • Periodic terms review and updates
  • User notification procedures
  • Opt-out options for material changes

Dispute Resolution

Governing Law

  • United Kingdom Law
  • London jurisdiction

Resolution Process

  • Initial negotiation
  • Mediation options
  • Arbitration procedures

Legal Remedies

  • Available remedies
  • Limitation of liability
  • Indemnification